Return policy
Larosabride Final Sale & One-Time Exchange Policy
At Larosabride, we take pride in providing our customers with high-quality, exclusive designs. To maintain the integrity of our dresses and ensure every piece is brand new, we have updated our return and exchange policy. Please read the details below carefully:
Final Sale Policy
- All purchases are final sale and cannot be returned for a refund.
- This policy protects the exclusivity and quality of our designs and ensures that all customers receive unworn, unaltered dresses.
One-Time Exchange Policy
While returns are not accepted, we do allow a one-time exchange for:
- A different size, or
- A completely different style.
Eligibility for Exchange
To be eligible for an exchange:
- The item must be unworn, unused, with all tags attached, and in its original condition and packaging.
- The exchange request must be made within 5 days of receiving the dress.
Shipping Fees
- Larosabride will cover the shipping fees for the one-time exchange, including providing a prepaid shipping label.
- No further exchanges will be permitted after the first exchange.
Exceptions for Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please notify us within 48 hours of delivery at larosa@larosabride.com.
- Provide photos of the issue along with proof of purchase, and we will address the matter promptly.
Important Notes
- Dresses sent back outside the 5-day window or without prior approval will not be accepted.
- We highly recommend carefully reviewing our size chart and measuring yourself accurately before purchasing to minimize the need for exchanges.
Why Final Sale?
This policy allows us to maintain the highest standards of quality and exclusivity for our customers. By preventing returns, we ensure that every dress is brand new, unworn, and unaltered, delivering the premium Larosabride experience you deserve.
Customer Support
We’re here to help! If you have any questions or need assistance with your exchange, please contact us at larosa@larosabride.com, and our dedicated team will be happy to assist you.